How do I purchase coins?

For quick help, message us from the "chat bubble" icon on the top right.You can purchase coins in the game by navigating to the store form t...

Why didn't I get a receipt when I made a purchase?

Upon completing any purchase, you should receive a confirmation receipt on the email connected to your store. Make sure you check your junk ...

Why didn't I get the items I bought in the game?

We are sorry that you have reached this point. To deactivate your account please contact our support team through the 'Help' option in the s...

What should I do if I'm having trouble buying an item?

Kindly get in touch with our Support team by selecting the 'Help' option in the side menu.

How do I redeem a promo code?

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How do I change cards and backgrounds in the game?

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What are XP Boosters?

An XP Booster is an item you can equip to your profile, that will multiply your XP points when winning or losing by 150%. It is available wi...

What are name and message colors?

You can distinguish yourself from other users by changing your name color, which is viewed everywhere in the game as part of your avatar, or...

What is Happy Hour?

Happy hour is a period of time during which you will be able to buy chip packs for a 50% extra value.

When does the Happy Hour start?

Happy Hour starts at random times, make sure to check the store everyday in order not to miss out on the amazing deals.

What is the duration of Happy Hour؟

Happy Hour duration is selected randomly everytime, you can check the remaining duration by entering the store where you will be able to see...

How do I know that Happy Hour started?

Open the store, if the happy hour is currently active you will be able to see on the Happy Hour Banner and the amount of time during which i...

What is the deal of the day?

Every day one random pack from the store will be available with an extra value of 20%.

Why am I not able to find Deal of the Day?

Deal of the Day will not be active during Happy Hour.